Privacy Policy

Protecting the security and privacy of your personal data is important to Excelsior Engineering Solutions; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Excelsior Engineering Solutions may collect, how Excelsior Engineering Solutions uses and safeguards that data and with whom we may share it.

In general, you can visit Excelsior Engineering Solutions on the World Wide Web without telling us who you are or revealing any information about yourself. Our Web servers collect the domain names, not the e-mail addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. Excelsior Engineering Solution uses this information to measure the use of our site and to improve the content of our site. Your accessing our site signifies your unconditional consent to allow the collection of your domain names.

Personal Data

Through our Website, EXCELSIOR ENGINEERING SOLUTIONS will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey, contact forms), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Purpose of Use

When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you we may store and process personal data and share it with our worldwide affiliates, holdings and partner companies to better understand your business needs and how we can improve our products and services. In this context, partner companies are regional wholesalers and installers supplied by EXCELSIOR ENGINEERING SOLUTIONS that we are cooperating with in handling the distribution to end customers.

We do not sell or otherwise market your personal data to third parties.

Purpose Limitation

EXCELSIOR ENGINEERING SOLUTIONS will collect, use or process personal data supplied by you online only for the purposes disclosed to you, unless the collection, processing or utilization:

  • Is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • Is necessary to prepare, negotiate and perform a contract with you,
  • Is required by law or the competent governmental or judicial authorities,
  • Is necessary to establish or preserve a legal claim or defense,
  • Is necessary to prevent fraud or other illegal activities, such as willful attacks on EXCELSIOR ENGINEERING SOLUTIONS’s information technology systems.
Communications or Utilization Data

Through your use of telecommunications services to access our Website, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-Personal Data Collected Automatically

When you access our Website, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Website from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

"Cookies" - Information Stored Automatically on Your Computer

When you view one of our Website, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Website to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, EXCELSIOR ENGINEERING SOLUTIONS uses technical and organizational security measures.

Links to Other Web Sites

EXCELSIOR ENGINEERING SOLUTIONS’s Website may contain links to other Websites. EXCELSIOR ENGINEERING SOLUTIONS is not responsible for the privacy practices or the content of other Websites.

Questions and Comments

EXCELSIOR ENGINEERING SOLUTIONS will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about our Data Privacy Protection Policy (e.g. to review and update your personal data), please use the contact form to get in touch.